Shipping and returns
Here you can find the main information about shipping, delivery and return requests for B2B orders.
Shipping
B2B shipments are managed according to the commercial terms linked to the customer, enabled addresses and store operating rules.
When available, tracking is shown in the personal area and in order communications.
Returns
For B2B orders, returns or claims must be agreed with customer service or the commercial contact according to the terms applied to the customer.
Products must be intact, complete with original packaging and not used beyond what is necessary to verify their nature and characteristics.
How to request assistance
For shipping, delivery or return requests, please contact us with the order number, the relevant product and the reason for the request.
- Company
- FIPELL SERVICE S.R.L.
- amministrazione@fipell.it
- Phone
- +39 055 307390